Terms of Service

1. General

1.1. These Terms of Service (the "Terms") are an agreement between you and Lifestylo Oy, a company registered in Finland (Business ID / Y-tunnus 3380169-9; address: Magneettikatu 3 A 30, 02330 Espoo, Finland; phone: +7 911 666-66-05; email: [email protected]) (the "Company", "we", "us" or "our"). These Terms govern your access to and use of the Lifestylo application, the lifestylo.eu website and related services (together, the "Service").

1.2. You accept these Terms by taking an affirmative action when you register (tapping "I agree" or ticking a checkbox linked to these Terms and the Privacy Policy). If you do not agree, do not use the Service.

1.3. The following form an integral part of these Terms: the Privacy Policy, the Consumer Health Data Privacy Policy for the United States (lifestylo.eu/consumer-health-data) and, where applicable, the Subscription Terms. In the event of any conflict on matters relating to personal data, the Privacy Policy prevails.

1.4. EU/EEA users: Nothing in these Terms limits the rights granted to you by the mandatory consumer protection laws of your country of residence.

1.5. US USERS: SECTION 14.B CONTAINS A BINDING AGREEMENT TO RESOLVE DISPUTES THROUGH INDIVIDUAL ARBITRATION AND A WAIVER OF CLASS ACTIONS. PLEASE READ IT CAREFULLY.

1.6. The original language of these Terms is English. Translations (Finnish, German, French, Italian, Spanish and Russian, in line with the languages of the application) are provided for convenience only. For consumers in the EU, in the event of any discrepancy, the interpretation more favorable to the consumer applies.

1.7. These Terms take effect on the date of their publication on lifestylo.eu; the publication date is stated at the top of this document. A new version replaces the previous one subject to Section 15.1.

2. Definitions

3. The Service

3.1. Lifestylo is a personal journal and life archive with AI features. The Service lets you:

• create entries by text and voice and add photos and videos;
• record your mood and emotions, set goals and track habits;
• with your permission, automatically enrich entries with places, activity, weather and Apple Health metrics;
• search your memories by people, places and events;
• chat with the AI companion Oracle and receive reflection questions, summaries, observations about patterns and general lifestyle tips.

3.2. The Service is intended for personal, non-commercial use and self-reflection. It is not a medical device, a psychotherapy service or a crisis service (see Section 7).

3.3. The Service is currently provided free of charge. We may develop, change or discontinue individual features, including by replacing AI models and providers. We will notify you in advance of any material changes that adversely affect access to your data and give you the opportunity to export your data.

3.4. Some features require internet access and device permissions (microphone, camera, photo library, location, Apple Health). Each permission is optional and can be withdrawn in your device settings; without it the relevant feature will not work, but all other features remain available.

3.5. Before your data is sent to AI Providers for the first time, we will tell you what data is shared and with whom, and ask for your explicit permission. Without that permission the AI Features are unavailable, but the journal continues to work.

3.6. Where your data is stored. Entries are first saved on your device and then synchronized to our servers in Hetzner Online GmbH data centers in Finland (Helsinki) and Germany, including databases and object storage for media files. Some data is transferred to the processors listed in Section 8.5 to operate the AI Features, analytics and crash reporting.

4. Account and Age

4.1. The Service is available only to persons aged 18 or over. By registering, you confirm that you are at least 18 years old.

4.2. If we learn that an account belongs to a person under 18, we will block it and delete the associated data. US users: We do not knowingly collect personal information from children under 13 (COPPA).

4.3. You agree to provide accurate information, keep your sign-in credentials confidential and protect your device (passcode, Face ID). Please report any unauthorized access to [email protected].

4.4. You are responsible for activity in your account where it was made possible by your breach of Section 4.3. EU/EEA users: This does not relieve us of liability for security breaches on our side.

4.5. One account is for one person. An account may not be transferred, sold or shared.

4.6. You may delete your account at any time in the App (Settings, first screen) or by submitting a request via helpdesk.lifestylo.eu; see Section 13.

5. Pricing and Future Paid Features

5.1. The Service is currently free. If we introduce paid features or a subscription, we will tell you the price and terms in advance, and you will only be charged after giving separate, express consent. Free access to the entries you have already created, and the ability to export them, will be retained.

5.2. The following framework applies once paid features are launched:

• Payment methods. Purchases are made through the Apple App Store or Google Play or, where that is not available, through Stripe. Subscriptions are managed through the Adapty service. We do not receive or store your card number. Before you subscribe, we will show you the name and duration of the subscription, what it includes, the full renewal price and links to these Terms and the Privacy Policy.
• Purchases through Apple or Google. Charges, cancellations and refunds are governed by the rules of the relevant store; you can cancel a subscription in your Apple ID or Google Play settings. Access continues until the end of the paid period. A free trial in the App Store must be cancelled at least 24 hours before it ends.
• Purchases through Stripe. The seller is Lifestylo Oy. You can cancel a subscription in the App settings [●] or via helpdesk.lifestylo.eu; cancellation takes effect at the end of the paid period. We handle refunds and the right of withdrawal ourselves on the terms set out below; confirmation of the contract will be sent to your email (Directive 2011/83/EU, Article 8(7)).
• US users — automatic renewal. We comply with the Restore Online Shoppers' Confidence Act (ROSCA, 15 U.S.C. § 8403): before you enter payment details, we disclose all material terms, obtain your express informed consent and provide a simple cancellation mechanism. Where the California Automatic Renewal Law applies (Cal. Bus. & Prof. Code § 17600 et seq., as amended by AB 2863 effective July 1, 2025), we obtain your affirmative consent and retain evidence of it for at least 3 years; send a reminder 3 to 21 days before the end of a free trial or promotional price lasting more than 31 days; send an annual reminder; and allow you to cancel online, with a "click to cancel" option displayed next to any retention offer. For subscriptions purchased through Stripe, we are solely responsible for these obligations.
• Price changes. We will notify you of any price increase in advance (for California, 7 to 30 days in advance); the new price applies from the next billing period, and you may cancel your subscription before then.
• EU/EEA users — 14-day right of withdrawal. As a consumer, you may withdraw from a paid subscription within 14 days without giving any reason (Directive 2011/83/EU, Article 9). A Lifestylo subscription is a "digital service", so the exception in Article 16(m) does not apply. If you asked us to start providing the service immediately and then withdraw within 14 days, you pay only a proportionate amount (Article 14(3)). For purchases through Stripe, you may withdraw using the withdrawal function in the App [●] (Article 11a) or by email to [email protected]; for purchases through Apple or Google, through the relevant store.
• Refunds. Except as required by law or the rules of the app store, fees for a period that has already started are non-refundable.

5.3. Prices for consumers in the EU include VAT; in the United States, taxes may be added in accordance with state rules.

6. User Content

6.1. Your content belongs to you. We do not acquire ownership of your entries, photos, videos or voice notes.

6.2. To operate the Service, you grant us a limited, non-exclusive, royalty-free, worldwide license to store, copy, process and display your content to you solely for the purpose of providing the Service to you, including transmitting it to AI Providers to generate responses. This license ends when the content or your account is deleted, subject to the timelines in Section 13.

6.3. We do not use your content to train AI models, for advertising or for sale to third parties, and AI Providers are not permitted to train their models on it. In the future, we may use anonymized data to train Lifestylo's own models. Such use will be enabled only with your separate, voluntary consent (opt-in), which you can withdraw in the settings; declining will not affect the operation of the Service.

6.4. You warrant that you have the right to upload your content. Where your entries include other people (names, photos, voices), you process their data for personal purposes and must not record conversations without consent where the law requires it (for example, in US states with all-party consent rules).

6.5. Who can see your conversations and entries. Lifestylo staff do not read your conversations with Oracle or your entries, except where: (a) required by law or a request from a public authority; (b) there is a reasonable suspicion of fraud or abuse of the Service; or (c) you have sent the materials to our support team yourself. In these cases, access is limited to authorized staff bound by confidentiality obligations.

6.5.1. To improve the quality and safety of Oracle, we keep technical logs of AI requests (traces) in the Langfuse service (EU region) and analyze them automatically using language models, without human involvement. Personal data in traces is masked; traces are retained for 30 days.

6.5.2. Automated safety filters (moderation using an OpenAI model) may analyze a sample of requests to detect violations of Section 9; their results are not shared with third parties.

6.6. You are responsible for the content you create and for keeping backups of anything particularly valuable to you. We provide data export as a ZIP archive containing your media files and a text file for each entry. Until this feature is available in the App, you can request a copy of your data via helpdesk.lifestylo.eu.

6.7. Your content is currently not visible to other users. If we add publishing features (for example, an in-App feed), your content will become visible to others only through a separate action by you, and we will update these Terms in accordance with Section 15.1.

7. AI Features and Medical Disclaimer

7.1. You are interacting with AI, not a human. Oracle and the other AI Features run on language models provided by third-party AI Providers; this is disclosed in the App. EU/EEA users: This disclosure is made in accordance with Article 50(1) of the EU Artificial Intelligence Act (Regulation (EU) 2024/1689).

7.2. AI Output may be inaccurate. AI can make mistakes, misinterpret your entries, invent facts or identify patterns that do not exist. Evaluate its conclusions critically and do not make important decisions based on them alone.

7.3. Not a medical service. The Service does not diagnose, treat or prevent any disease and does not replace a doctor, psychologist or psychotherapist. Tips about sleep, activity, mood and habits are of a general wellness nature. Psychological tests (including the Big Five), the balance wheel and the well-being index are tools for self-discovery, not clinical or psychiatric diagnosis. If you have health concerns, please consult a professional. EU/EEA users: The Service is intended for lifestyle and well-being purposes and is not a medical device within the meaning of Regulation (EU) 2017/745 (Article 2(1); Recital 19). US users: The Service has not been evaluated by the FDA and is offered as a general wellness product (FDA, "General Wellness: Policy for Low Risk Devices", as revised January 6, 2026). We do not provide therapy and do not present AI as a licensed professional (Illinois HB 1806, Nevada AB 406, Utah HB 452).

7.4. Crisis situations. The Service is not designed for emergencies and does not monitor your entries in real time. If your life or safety is at risk, call your emergency services: 112 in the EU, 911 in the United States, or the 988 Suicide & Crisis Lifeline (United States). Oracle is not a crisis service and may fail to recognize a crisis situation.

7.5. No professional advice. AI Output does not constitute legal, financial or any other professional advice.

7.6. Rights in AI Output. To the extent permitted by law, we assign to you all of our rights in the AI Output generated for you. Similar output may be generated for other users.

7.7. Automated decision-making. The AI Features do not make decisions that produce legal or similarly significant effects concerning you (GDPR, Article 22).

7.8. You must not attempt to circumvent the AI's safeguards (jailbreaking, prompt injection) or use it in breach of the AI Providers' acceptable use policies.

8. Data and Privacy

8.1. The processing of personal data is described in detail in the Privacy Policy. Lifestylo Oy is the data controller. The key commitments we also make in these Terms are set out below.

8.2. Our commitments:

• we do not sell or "share" (as those terms are used in the CCPA) your data, do not use it for targeted advertising and do not transfer it to data brokers;
• Apple Health data is used only for the features of the Service, is not used for advertising and is not stored in iCloud;
• third-party providers (hosting, AI Providers, analytics) act as processors under a data processing agreement (GDPR, Article 28); the current list is available in the Privacy Policy;
• data is transferred from the EU to the United States and other countries only where appropriate safeguards are in place (the EU–US Data Privacy Framework or standard contractual clauses);
• data is encrypted in transit and at rest; we notify data breaches within the timeframes required by law (GDPR, Articles 33–34: to the supervisory authority within 72 hours; FTC Health Breach Notification Rule, 16 CFR Part 318: to users no later than 60 days, where a "breach" also includes an unauthorized disclosure of data to third parties; and applicable state laws).

8.3. Your rights. EU/EEA users: you have the right of access, rectification, erasure, restriction, data portability and objection, the right to withdraw consent and the right to lodge a complaint with a supervisory authority (in Finland, the Office of the Data Protection Ombudsman, tietosuoja.fi). US users: you have the rights granted by state privacy and consumer health data laws to the extent they apply to us (Washington RCW 19.373, Nevada NRS 603A.400 et seq., Connecticut CTDPA): the right to know, delete and correct, and to limit the use of sensitive personal information; and the right to withdraw consent to the processing of health data (Washington My Health My Data Act). We will not discriminate against you for exercising your rights. Requests: [email protected] or helpdesk.lifestylo.eu.

8.4. Consent to the processing of health data and location data is requested separately from your acceptance of these Terms and is not a condition of using the journal.

8.5. Who we share data with (processors).

Transfers outside the EEA are made under the EU–US Data Privacy Framework or standard contractual clauses (SCCs). Apple and Google also process data as independent controllers when you sign in or make purchases through their stores.

9. Prohibited Use

When using the Service, you must not:

1. violate the law or the rights of third parties, including privacy and intellectual property rights;
2. upload child sexual abuse material or any other unlawful content;
3. secretly record or track other people using the Service (including installing the App on another person's device to track their location);
4. use the Service for commercial purposes, resell access to it or integrate it into your own products;
5. decompile or reverse engineer the App, except as expressly permitted by law (Directive 2009/24/EC, Article 6; any terms contrary to Article 6 are null and void under Article 8);
6. collect data by automated means (scraping), overload the infrastructure, or circumvent limits or security measures;
7. extract system instructions, models or other users' data from the AI Features, or use AI Output to train competing models;
8. impersonate another person or create an account in someone else's name;
9. use the Service if you appear on EU or US sanctions lists (including OFAC lists) or are located in a territory subject to comprehensive sanctions.

A violation may result in suspension or termination of your account in accordance with Section 13. You can report unlawful content to [email protected]. EU/EEA users: This address is also the single point of contact for authorities and users under the Digital Services Act (Regulation (EU) 2022/2065, Articles 11–12 and 16). To detect violations, we may use automated sample-based review by an OpenAI language model (without human review) and manual review in response to complaints; you may appeal a decision at the same address.

10. Intellectual Property

10.1. Lifestylo Oy and its licensors retain all rights in the App, the website, code, design, text, prompts, algorithms, the "Lifestylo" and "Oracle" (in the context of the Service) trademarks and logos. This does not extend to your content (Section 6) or to AI Output (Section 7.6).

10.2. We grant you a revocable, non-exclusive, non-transferable, non-sublicensable license to use the App on devices that you own or control, for personal, non-commercial purposes, in accordance with these Terms and the rules of the Distribution Platform.

10.3. Terms for the App downloaded from the App Store:

1. These Terms are concluded between you and Lifestylo Oy, not Apple; we, not Apple, are responsible for the App and its content.
2. The license is non-transferable and is for Apple-branded devices that you own or control, as permitted by the Usage Rules set out in the App Store Terms of Service.
3. We are responsible for providing maintenance and support for the App; Apple has no obligation to provide them.
4. We provide the warranties; in the event of any failure of the App to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any); Apple has no other warranty obligation with respect to the App.
5. We, not Apple, are responsible for addressing any claims relating to the App (including product liability, legal or regulatory compliance, and consumer protection and privacy claims).
6. We, not Apple, are responsible for any third-party claim that the App infringes that third party's intellectual property rights.
7. You represent that you are not located in a country subject to a US Government embargo and are not listed on any US Government list of prohibited or restricted parties.
8. Contact details for questions and claims: Lifestylo Oy, Magneettikatu 3 A 30, 02330 Espoo, Finland; phone +7 911 666-66-05; [email protected].
9. You must comply with applicable third-party terms (for example, your mobile carrier's terms) when using the App.
10. Apple and its subsidiaries are third-party beneficiaries of these Terms and have the right to enforce them against you.

10.4. We may use any feedback and suggestions you send us about the Service without obligation or compensation. This does not apply to the contents of your journal.

10.5. US users: Notices of copyright infringement (DMCA) should be sent to [email protected].

10.6. Terms for the App downloaded from Google Play. These Terms are concluded between you and Lifestylo Oy; Google is not a party to them and is not responsible for the App. Your use of Google Play is also governed by the Google Play Terms of Service.

11. Third-Party Services and Integrations

11.1. The Service works with third-party services: sign-in with Apple and Google; Apple Health (iOS) and Health Connect (Android) and, in the future, Oura; maps and addresses (Nominatim / OpenStreetMap, Esri ArcGIS); weather (OpenWeather); AI Providers; and the payment services of the App Store, Google Play, Stripe and Adapty. The full list of processors is set out in Section 8.5. Integrations involving health data and location are enabled at your choice and can be disabled in the settings.

11.2. Your use of third-party services is also governed by their terms. We are not responsible for their availability or for the accuracy of the data they provide (for example, sensor readings). We remain responsible as required by law for selecting and supervising the processors to which we transfer your data.

11.3. We send AI Providers only the entries, messages and audio needed to respond to a specific request or to transcribe your voice. This data may include names and other information from your entries. AI Providers are contractually prohibited from using it to train their models.

12. Warranties and Limitation of Liability

This Section contains different provisions for consumers in the EU and EEA (Section 12.A) and for users in the United States and other countries (Section 12.B). Section 12.C applies to all users.

12.A. EU and EEA consumers

12.A.1. We are responsible for the conformity of the Service with the contract under Directive (EU) 2019/770 on digital content and digital services and the Finnish Consumer Protection Act, including for security updates. The Directive also applies to a free service where the user provides personal data (Article 3(1)).

12.A.2. We have unlimited liability for intent and gross negligence, for injury to life, body or health, and in cases where a limitation of liability is prohibited by law (including product liability and liability under Article 82 GDPR).

12.A.3. In cases of ordinary negligence, we are liable only for breach of material contractual obligations, and only up to the amount of typical, foreseeable damage.

12.B. Users in the United States and other countries

12.B.1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. WE DO NOT WARRANT THE ACCURACY OF AI OUTPUT OR THAT THE SERVICE WILL OPERATE WITHOUT INTERRUPTION.

12.B.2. WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR LOSS OF DATA. OUR TOTAL LIABILITY IS LIMITED TO THE GREATER OF: (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE; OR (B) USD 100.

12.B.3. You will indemnify the Company against losses and expenses arising from third-party claims resulting from your breach of these Terms or from your content infringing the rights of others.

12.B.4. Some states do not allow certain exclusions or limitations; to that extent, they do not apply. New Jersey: nothing in these Terms limits your rights under the Truth-in-Consumer Contract, Warranty and Notice Act (TCCWNA).

12.C. Force majeure (all users). We are not liable for delays or failures caused by circumstances beyond our reasonable control, including the unavailability of AI Providers and platforms.

13. Termination and Data Deletion

13.1. Termination by you. You may stop using the Service and delete your account in the App at any time. Deleting the App from your device does not delete your account. Before deletion, we will offer you the option to export your data.

13.2. Deletion timelines. After your request, your account and content are deleted from our production systems within 30 days and from backups within 90 days. We retain only what we are required to keep by law (for example, accounting records) and anonymized statistics. AI Providers retain requests for no longer than 30 days under their terms.

13.3. Termination by us. We may suspend or close your account in the event of a material or repeated breach of these Terms, where required by law, or to protect other users. Unless prohibited by law, we will tell you the reason and how to appeal (EU/EEA users: in accordance with Article 17 of the Digital Services Act) and, except in cases of unlawful content, give you 30 days to export your data.

13.4. Discontinuation of the Service. If we shut down the Service, we will give you at least 60 days' notice and enable you to export your data. For a life journal, this is a key commitment.

13.5. Inactive accounts. An account with no sign-ins for 24 months may be deleted after two email warnings sent at least 30 days apart.

13.6. Digital legacy. We do not disclose the contents of a journal to relatives or heirs, except where required by law or a court order. US users: This is subject to the Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA) to the extent applicable.

13.7. The sections on intellectual property, limitation of liability, indemnification and disputes survive termination.

14. Governing Law and Disputes

14.0. Please contact us first at [email protected]: we will try to resolve any dispute informally within 60 days.

14.A. Consumers in the EU, EEA and the rest of the world (except the United States)

14.A.1. These Terms are governed by the laws of Finland, without regard to its conflict of laws rules. As a consumer, you retain the protection of the mandatory laws of your country of residence (Rome I Regulation, Article 6).

14.A.2. As a consumer, you may, at your choice, bring proceedings before the courts of Finland (at first instance, the Helsinki District Court, Helsingin käräjäoikeus) or before the courts of your place of residence. The Company may bring proceedings against a consumer only in the courts of the consumer's place of residence (Brussels I bis Regulation, Regulation (EU) No 1215/2012, Article 18(1)–(2)).

14.A.3. As a consumer, you may refer a dispute free of charge to the Finnish Consumer Disputes Board (Kuluttajariitalautakunta, kuluttajariita.fi); its decisions are recommendations, and applications are accepted in Finnish or Swedish. You should first send us a written complaint. Consumers in other EU countries can obtain assistance from the European Consumer Centres Network (ECC-Net).

14.B. US USERS: ARBITRATION AND CLASS ACTION WAIVER

14.B.1. MANDATORY ARBITRATION. DISPUTES WILL BE RESOLVED BY INDIVIDUAL, BINDING ARBITRATION UNDER THE CONSUMER ARBITRATION RULES OF THE AMERICAN ARBITRATION ASSOCIATION (AAA), GOVERNED BY THE FEDERAL ARBITRATION ACT. THE ARBITRATION WILL TAKE PLACE REMOTELY OR IN THE COUNTY WHERE YOU RESIDE. YOU PAY ONLY THE FILING FEE PAYABLE BY A CONSUMER UNDER THE APPLICABLE RULES (USD 225 UNDER THE AAA RULES); WE PAY ALL OTHER FEES.

14.B.2. EXCEPTIONS. EITHER PARTY MAY: (A) BRING A CLAIM IN SMALL CLAIMS COURT; (B) BRING A CLAIM IN COURT CONCERNING INTELLECTUAL PROPERTY; OR (C) REPORT A VIOLATION TO A GOVERNMENT AGENCY. THE FOLLOWING ARE NOT SUBJECT TO ARBITRATION: CLAIMS FOR WHICH THE LAW EXPRESSLY PROHIBITS MANDATORY ARBITRATION, AND CLAIMS FOR PUBLIC INJUNCTIVE RELIEF (A WAIVER OF WHICH IS UNENFORCEABLE IN CALIFORNIA UNDER MCGILL V. CITIBANK, 2017); SUCH CLAIMS WILL BE HEARD IN COURT AFTER THE ARBITRATION OF THE INDIVIDUAL CLAIMS.

14.B.3. CLASS ACTION WAIVER. DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS, AND NOT IN ANY CLASS, COLLECTIVE OR REPRESENTATIVE ACTION, AND WITHOUT A JURY TRIAL.

14.B.4. MASS ARBITRATION. IF 25 OR MORE SIMILAR CLAIMS ARE FILED BY THE SAME OR COORDINATED COUNSEL, THEY WILL BE ADMINISTERED IN BATCHES IN ACCORDANCE WITH THE RULES OF THE ARBITRATION PROVIDER (FOR THE AAA, THE MASS ARBITRATION SUPPLEMENTARY RULES, WITH A THRESHOLD OF 25 CASES).

14.B.5. RIGHT TO OPT OUT. YOU MAY OPT OUT OF ARBITRATION BY EMAILING [email protected] WITHIN 30 DAYS AFTER ACCEPTING THESE TERMS.

14.B.6. GOVERNING LAW. THIS SECTION 14.B IS GOVERNED BY THE FEDERAL ARBITRATION ACT AND THE LAWS OF THE STATE IN WHICH YOU RESIDE. IF A DISPUTE IS NONETHELESS HEARD IN COURT, IT WILL BE HEARD IN THE STATE OR FEDERAL COURTS LOCATED IN THE COUNTY IN WHICH YOU RESIDE.

15. Changes, Notices and Contact Details

15.1. Changes to these Terms. We will notify you of material changes in the App and by email at least 30 days in advance, with a clear description of the changes. If you do not agree, you may delete your account and export your data before the changes take effect. Changes required by law or relating to security may take effect immediately. Changes to Section 14.B do not apply to disputes that have already arisen.

15.2. Notices. We send notices to the email address associated with your account or in the App. If you use Apple's "Hide My Email", notices will be sent to the relay address. Please send your notices to the addresses in Section 15.4.

15.3. Miscellaneous. These Terms constitute the entire agreement between the parties. If any provision is held invalid, the remaining provisions are not affected. A failure to exercise a right does not constitute a waiver of it. You may not assign your rights under these Terms; we may assign them to a successor in the event of a reorganization or sale of the business, with notice to you and with the same level of data protection maintained.

15.4. Company details and contacts.